Localewise

Terms of Use

Last Updated: November 15, 2024

Welcome to Localewise, a website translation service. These Terms of Use govern your access to and use of our translation software as a service (SaaS) platform. By accessing or using Localewise, you agree to be bound by these terms.

1. Service Description

Localewise provides website translation services that allow customers to translate their web content into multiple languages. The service includes:

  • Automated translation capabilities
  • Translation management interface
  • API access for web integration
  • Content synchronization tools

2. Account Terms

a. You must create an account to use Localewise services.

b. You are responsible for:

  • Maintaining account security
  • All activities occurring under your account
  • Keeping API keys and integration credentials secure
  • Providing accurate billing and contact information

c. Account access levels and permissions may vary based on your subscription plan.

3. Integration and Implementation

a. You are responsible for properly implementing Localewise's translation service on your website, including:

  • Following our integration guidelines
  • Properly using our API and SDKs
  • Maintaining compatible website architecture

b. Localewise provides implementation documentation but is not responsible for your website's specific integration needs.

4. Content and Translations

a. You retain all rights to your original content.

b. By using our service, you grant Localewise permission to:

  • Process and translate your content
  • Store translations and content in our systems
  • Serve translated content to your website visitors
  • Use your content to improve our translation systems

c. You are responsible for:

  • The accuracy of your original content
  • Reviewing and approving translations
  • Ensuring you have rights to translate all content
  • Compliance with local laws regarding translated content

5. Usage Restrictions

You may not use Localewise to:

  • Translate content that infringes on intellectual property rights
  • Process content that is illegal or violates any laws
  • Attempt to reverse engineer our translation algorithms
  • Exceed your plan's usage limits without authorization
  • Resell or redistribute our translation services without permission

6. Service Level Agreement

a. Localewise strives to maintain 99.9% uptime for our translation services.

b. Service interruptions may occur for:

  • Scheduled maintenance
  • Emergency fixes
  • Factors beyond our reasonable control

c. Specific uptime guarantees and compensation are detailed in your subscription plan.

7. Privacy and Data Processing

a. Our handling of your data is governed by our Privacy Policy.

b. We process and store data in compliance with applicable data protection laws.

c. You are responsible for:

  • Obtaining necessary consent for content translation
  • Complying with data protection laws in your jurisdiction
  • Managing your end users' privacy preferences

8. Fees and Payment

a. You agree to pay all fees according to your chosen subscription plan.

b. Fees are based on:

  • Selected service tier
  • Translation volume
  • Additional features used
  • Number of languages

c. Payments are non-refundable unless otherwise specified.

9. Contact Information

For support or questions about these terms, contact: support@localewise.com

By using Localewise, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.